Complaints

  • 14 days return policy
  • Exchange and returns
  • Warranty
  • Complaints

    If you have a complaint or comment about one of our products or services, please contact us by telephone on 0499-700811 or send an email to [email protected]. We take all complaints seriously and will always offer a suitable solution. After receipt of your complaint you will receive a confirmation from us. We will answer your complaint within 14 days of receipt, if it needs more time, we will inform you.

    Because we are affiliated with Stichting Webshop Keurmerk, it is also possible to submit your complaint to the disputes committee of this foundation. This can be done via the following link http://www.keurmerk.info/Home/Klacht